Support Center

Why am I not getting my BookBub email?

Last Updated: Dec 01, 2015 11:14AM EST
If you’re not receiving your BookBub emails, the first thing we’d recommend is checking your email preferences here: Email Preferences. (You may have to sign in first.)

At this page, you can choose to receive daily or weekly emails, or no emails at all.

If you’re signed up for daily or weekly emails and our emails still aren’t arriving, we’d recommend checking to make sure that our emails are not landing in your spam folder.

You may also want to contact your email provider to confirm that there isn't another spam filter or firewall preventing emails from BookBub from appearing in your inbox.

Finally, we’d suggest that you add the email address to your contact list or address book, which should help ensure that BookBub emails are not marked as spam.
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